Older workers need more encouragement to participate in training
68% report they need more encouragement to take part and 48% that they do not put themselves forward for training.
Mature employees are less adaptable to technological changes
61% agree and just 7% disagree, although several respondents gave examples of how productivity and efficiency had improved following training mature workers in new technologies.
Organisations need to adapt and improve their training for older workers
70% agree that mature employees engage better with training if the content and delivery is adapted to their needs. Forty per cent agree their organisation needs to improve its training for older workers.
Mixed views on the cost-benefits of training and development
Nearly half agree return on investment is good because mature employees are less likely to leave the company, but most are neutral regarding whether the cost–benefits ratio for training mature employees is weak, possibly because it varies according to the individual involved and the quality and relevance of the training.
Varied benefits of training mature workers
Respondents cite varied benefits, including improved productivity, efficiency, communications and customer interface, as well as enhanced motivation, commitment and adaptability of those involved.