Workers in the Philippines are the happiest in south east Asia, survey finds

Author: PM Editorial | Date: 7 Sep 2016

Government and education sectors have highest job satisfaction but banking among the lowest

Employees in the Philippines are the most satisfied in south east Asia, according to a survey by online jobs portal JobStreet.

The 2016 Happiness Index Report interviewed employees from seven neighbouring countries and discovered that Filipinos have the highest job satisfaction rate, placing them ahead of Hong Kong, Vietnam, Thailand, Malaysia, Singapore, and Indonesia.

The survey focused on factors that contribute to a productive working environment and what makes an employee leave or stay with an organisation. “When it comes to being happy and satisfied at work, Filipinos are still at the top of the ladder,” said the report.

Each country received an average satisfaction score out of 10, based on individual responses. The Philippines had an average rating of 6.25, Indonesia was second with 6.16 and Thailand third with 5.74.

The government and education sectors had the happiest workers in the Philippines, while those in retail, banking and finance or call centres were the least satisfied with their jobs.

In 2015, there were around 1.53 million people in the country employed by the government, or 3.4 per cent of the total workforce. About half of them were teachers.

Respondents were also asked to predict how satisfied with their jobs they would be in six months’ time. The Philippines did not score as highly in this category, coming third with a rating of 6.18, while Indonesia scored highest with 6.58.

JobStreet country manager Philip Gioca told CNN Philippines: “It's a virtuous circle. When you have happy people, you have more productive people. And then the organisations grow, and they want to invest more in their people.”

Among the factors Filipinos considered most important to workplace happiness are a great rapport with colleagues, convenient work location, and their employer’s reputation.

Conversely, the factors that made them want to look elsewhere are uninspiring leadership, insufficient salary, lack of benefits and lack of training.

While the report suggests the Philippines is a good place for permanent staff, a survey by Manpower Group Solutions earlier this year said it was also one of the easiest nations in which to hire temporary staff, as well as being the most cost efficient.