Singaporeans embrace mobile technology and say it makes them more productive

Author: PM editorial | 01 Jun 2016


Majority of workers rate their employers as ‘good at using mobile technology’, finds survey

A new study has found that Singapore is the most mobile tech-friendly country when it comes to adopting modern working practices.

Singaporeans are also the most likely to own a tablet that they use for work and to agree that mobile technology makes them more productive, according to the report by the Economist Intelligence Unit.

The report, Mobility, Performance and Engagement, is based on the self-assessment of 1,865 employees in nine countries. Singapore scored highly in its respondents’ adoption of new technologies.

Respondents in Singapore also rate their employers highly for mobile-technology use. Six out of ten describe their employers as being a ‘pioneer’ or ‘good at using mobile technology’ – more than in any other country. Two-thirds of Singaporean employers support the use of mobile chat applications such as WhatsApp for work purposes, and 40 per cent ensure that all company documents can be accessed on mobile devices.

It wasn’t all good news for modern working practices though, as only in the UK did the majority of respondents agree that they are more productive when working from home. And the general consensus in France – where the government has recently granted employees the ‘right to disconnect’ at weekends – was that mobile technology has made it harder to find a work-life balance.

“A mobile-technology strategy should be sensitive to the needs of employees, and global organisations should pay close attention to regional differences such as these,” said the report. “However, there are some notable findings that differ little between regions. For example, in eight of the countries surveyed, the ability to work from any location at any time was the most important for productivity.”

One area where Singapore didn’t score so highly was job satisfaction; only six per cent of respondents rated themselves a 10 out of 10 in this area, whereas 15 per cent of Americans and 10 per cent of Germans employees were completely content. Singapore fared a little better on productivity though, with nine per cent of workers rating themselves a perfect 10 for their output – compared to five per cent in Japan.