Mobile technology boosts employee performance
Singaporean firms that embrace mobile tech are more likely to have an engaged and productive workforce, study finds
Singaporeans are embracing mobile technology, and seeing a boost in productivity as a result, according to a new report by the Economist Intelligence Unit.
The Mobility, Performance and Engagement study found that the country is the most mobile-tech friendly when it comes to adopting modern working practices.
Of the nine countries surveyed, including Australia, Germany, the UAE and the US, residents in Singapore were the most likely to own a tablet that they used for work, and to agree that mobile technology makes them more productive.
Respondents from Singapore also rated their employers highly for mobile-technology use, with six out of 10 going as far as describing them as a ‘pioneer’ or ‘good at using mobile technology’, which was higher than in any other country.
Those who described their workplaces in such terms also gave themselves significantly higher scores for every other measure of engagement and performance than those who said their employer’s use of mobile tech was ‘bad’.
Yet despite achieving glowing feedback on organisational mobile technology use, one area where Singapore didn’t score so highly was job satisfaction, with only 6 per cent giving a rating of 10 out of 10. In terms of productivity, 9 per cent of workers rated themselves a 10, compared to 5 per cent in Japan.
The report suggested that “the impact of mobile technology on the employee experience offers IT leaders an opportunity to engage more deeply with other functions, especially HR”. However, it warned that this should be done within the context of the organisation’s overall employee-focused strategy, and that global organisations should pay close attention to regional differences.
Overall results showed that the ability to collaborate with colleagues effectively was the factor that respondents said had the greatest impact on how creative they were in their job, and how loyal they were to their employer. The freedom to work anywhere in the office or workplace was the second highest factor in terms of encouraging loyalty, with 32 per cent of the vote.